Frequently Asked Questions
Everything you need to know about your order and our mission.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Is my purchase contributing to a cause?
Yes, a portion of every sale at A Race Against Blindness goes directly toward funding clinical trials and research for sight-saving treatments.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.